Shipping, Returns, and Refunds Policy
1. Shipping
At Little Spencer, we are committed to delivering your orders as quickly as possible. We offer free standard shipping, with an estimated delivery time of 5 to 15 working days for all countries.
Delivery times may vary depending on your location. We will notify you by email as soon as your order is shipped, with a tracking number so you can follow your parcel’s progress.
2. Returns Policy
We want you to be completely satisfied with your purchase.
If you are not satisfied, you can return your products within 45 days of the date of receipt.
Return Conditions
- Products must be unused and in their original packaging.
- To initiate a return, please fill out the contact form on our website.
- Returns are free under the conditions mentioned above.
- Damaged product
- Broken product
- Order error
3. Refund Policy
Refunds are only possible in the following cases:
Refund Conditions
For any refund request, we ask that you provide evidence (photos or videos) within 7 days of receiving the product. Refunds will be processed via the same payment method used for the order.
Please note that verification of evidence may take up to 14 business days.
4. Contact
For any questions regarding our delivery, return, or refund policy, please do not hesitate to contact us at the following address:
Email: info@little-spencer.com
Phone: 04 80 95 98 35
Thank you for your business and we remain at your disposal for any assistance.