General Terms and Conditions of Sale
These General Terms and Conditions of Sale (GTC) govern the contractual relationship between the company Little Spencer, registered under SIREN number 838 041 341 00028, and any person wishing to make a purchase on the website little-spencer.com.
1. Ordering Procedures
Orders can be placed directly on our website. To place an order, the buyer must follow these steps:
- Choose the desired products.
- Add them to your cart.
- Confirm the contents of your cart.
- Provide your shipping and billing information.
- Choose your payment method.
- Confirm the order.
The order is considered final after confirmation and acceptance of payment.
2. Payment
Payments can be made by credit card, Stripe, or Klarna. Transactions are secure, and payment data is protected. The total amount of the order is due upon confirmation.
3. Delivery
Delivery is free to all countries. Delivery times vary from 5 to 15 days. Products are shipped to the delivery address provided during checkout.
4. Right of Withdrawal
In accordance with current legislation, you have 14 days from the date of receipt of your order to exercise your right of withdrawal, without having to provide any justification. To do so, you must contact us by email at info@little-spencer.com to inform us of your decision.
5. Guarantees
All products are covered by the legal guarantee of conformity and the guarantee against hidden defects, in accordance with Articles L.217-4 et seq. of the French Consumer Code.
6. Liability
Little Spencer cannot be held liable for damages resulting from misuse of the products or failure to follow the instructions for use. Our liability is limited to the amount of the order.
7. Customer Service
For any questions or complaints, you can contact our customer service department by phone at 04 80 95 98 35 or by email at info@little-spencer.com.
8. Applicable Law
These Terms and Conditions are governed by French law. Any dispute relating to the validity, interpretation, and performance of these Terms and Conditions will be submitted to the competent courts.
9. Dispute Resolution
In the event of a dispute, we encourage you to contact us to find an amicable solution.
Failing that, the dispute will be brought before the competent court in accordance with applicable legal provisions.
Last updated: October 2025
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